Zoom Help

ZOOM HELP

Getting started on PC and Mac


You will need to download the desktop app from Zoom.

Instructions and download here: https://support.zoom.us/hc/en-us/articles/201362033-Getting-started-on-Windows-and-macOS


Getting started on tablet and phone


You will need to download the appropriate app.

Android: https://support.zoom.us/hc/en-us/articles/200942759-Getting-started-with-Android

iOS: https://support.zoom.us/hc/en-us/articles/201362993-Getting-started-with-iOS


Connecting to the Zoom meeting


Once you have the desktop, tablet or mobile app installed you need to click the link to the Zoom meeting you wish to attend.

Find the meeting you wish to attend by going to our website calendar. There will be a link in the support group meeting description to join the Zoom meeting.


Trouble shooting


If you are having trouble connecting you could try clearing your browser cache.

There are instructions for this for ChromeFirefoxEdge and Safari.

You could also try restarting the Zoom app on your computer or mobile device.

Zoom do offer some technical support with a knowledge base and customer support.

Unfortunately Bipolar Life can do very little to assist with connection issues as Zoom is a 3rd party application and out of our control.


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